Privacy Policy

Last updated: October 29, 2025

1. Introduction

Riplier ("we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

  • Full name and contact information
  • Email address and phone number
  • Payment and billing information
  • Identification documents (for KYC verification)
  • Cryptocurrency wallet addresses

2.2 Usage Information

We automatically collect information about how you use our services:

  • Transaction data and payment history
  • IP address and device information
  • Access logs and platform activities
  • Cookies and similar technologies

3. How We Use Your Information

We use the collected information to:

  • Process and manage your transactions
  • Verify your identity and prevent fraud
  • Provide customer support
  • Improve our services and develop new features
  • Comply with legal and regulatory obligations
  • Send important communications about your account

4. Information Sharing

We do not sell your personal information. We may share your information only in the following situations:

  • With service providers who assist us in operations
  • To comply with legal obligations or respond to legal processes
  • To protect our rights, privacy, security, or property
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, access controls, and regular security audits.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to the processing of your information
  • Request data portability
  • Withdraw your consent at any time

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Cookies

We use cookies and similar technologies to improve your experience, analyze service usage, and personalize content. You can control cookie usage through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact

If you have questions about this Privacy Policy, contact us:

  • Email: privacy@riplier.com
  • Phone: +55 (11) 9999-9999
  • Address: Av. Paulista, 1000 - São Paulo, SP - Brazil